We offer international shipping via DHL, FedEx, and UPS. The specific carrier selected will depend on the country.
International shipping times vary, but due to customs processing time, orders will typically arrive within 4-18 business days.
International orders must be manually approved, and as such will typically go out the next business day.
Delivery times are based on business days, which do not include holidays or weekends. Day 0 will be considered the day that the package is shipped.
Tracking numbers, if available, will be sent via email once the order ships.
During times of high order volume, orders may be delayed an extra 24 hours. Redux Robotics is not responsible for lost, undelivered, or delayed shipments due to carrier actions. If this occurs, contact us immediately and we will help resolve the issue.